This Affordable Insurance Group Privacy Policy discloses the information privacy practices for the website (with the URL of aighealthins.com.
Throughout the policy, we refer to information that can identify you as a specific individual, such as your name, phone number, email address, Social Security number, or credit card number, as “personal information.” Further, personal information includes any information involving your health or medical history.
We do not sell, trade or give away your personal information to anyone.
We do not disclose your personal information to third parties, unless one of the following limited exceptions applies.
Service Providers.
We may disclose your personal information to other companies that help us process or service your insurance application or correspond with you. For example, we may provide your personal information to a service provider to verify the validity or credit limit of your credit card. Please be assured that the companies we hire to process or service your insurance application or correspond with you are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality.
Outside of these exceptions, we will not share your personal information with third parties.
We collect personal information in the normal course of business in order to process your insurance application and to serve you better.
Applying for Health Insurance and Other Products.
If you apply for a health insurance or other product through our website, we may ask you to provide us with personal information and/or health information relating to you and any family member who will be included on your application. Additionally, we may ask you to provide us with credit card or bank information, which will be used to process your application or collect any fees associated with your application or insurance premiums upon approval of your application.
Providing you with a quote or processing your application.
We may use your personal information to get in touch with you when necessary to process your application or to provide you with a quote. For example, emails will be sent to you throughout the application process to inform you of the status of your application and to seek additional information that is requested as part of the application.
Customer satisfaction, referrals and other products.
We or our wholly-owned subsidiaries may contact you to survey your satisfaction of our service, refer our products and services to other people, and/or to inform you of additional products and services. You may opt out of receiving these additional communications from us by following the opt-out procedures below.
We protect the confidentiality and security of your personal information.
We maintain physical, electronic and procedural safeguards to protect your personal information. For a more detailed discussion of the electronic safeguards on our website, please see below.
We continue to evaluate our efforts to protect your personal information and make every effort to keep your personal information accurate and up to date.
If your personally identifiable information changes, or if you want to correct or update your contact information, you may contact us by email at support@aighealthins.com or by mail at Customer Service – Affordable Insurance Group, 2817 E Oakland Park Blvd, Ft. Lauderdale, FL 33306.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Please note that once your application has been submitted to your chosen health insurance company, you may have to contact the insurance company directly to update your application.
We are available to answer any questions you may have about our privacy policy or our information privacy practices.
If you have any questions, please email us at support@aighealthins.com. We will respond to your questions within 30 days.
This privacy policy applies to this website, and may not apply to other websites that are owned and/or operated by Affordable Insurance Group.
The information privacy practices described in this privacy policy apply only to applications initiated on this website. Accordingly, all of the personal information you submit to us after initiating an application on this website shall be governed by this privacy policy. Additionally, all of the anonymous information collected from this website shall be governed by this privacy policy.
If you are returning to complete an application that you initiated on another website that is owned or operated by Affordable Insurance Group (e.g., a partner co-branded website), this privacy policy may not apply. Please review the privacy policy of the website on which you initiated your application to learn about the information privacy practices that apply to the personal information you submit to us.
If you want your personal information to be subject to the information privacy practices described in this website’s privacy policy, you may initiate a new application on this website.
If you are a California resident, please see our California Privacy Policy, which provides additional details about how we handle your personal information and how you can exercise your rights under the California Consumer Privacy Act.